Kepasa Ukulele
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      • Grande Baritone
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Ordering and Purchase Policies

Planning Your Ukulele
From the time I begin your instrument, I am building it especially for you. We can work together to create a unique instrument that looks, feels and sounds the way you wish it to be.

Calculating Your Price
The Kepasa Ukulele price lists are constructed in a fashion that will satisfy most models and options that you may desire. Other requests may result in an upcharge, to be determined based on materials and time.

Paying For Your Ukulele
Once we have established a design and price, and we have an easy-to-follow email trail of the details, and we have estimated a start and completion date, I will ask for a 25% deposit. The deposit is payable by MC, VISA, Discover, AmEx, PayPal or personal check. The balance is due before I ship your completed instrument.

Canceling Your Order
If you cancel your ukulele order after I have started the build, your deposit may be fully or partially refundable. If there are completed personalized features of your ukulele that cannot be easily reversed or negated, or if I'm required to rebuild any part of it to be able to sell it to another player, there may be a percentage of your deposit that is not available for refund.

Shipping Your Ukulele
I will ship your ukulele by USPS Priority insured unless there are conditions that make another method necessary. The shipping price will be added into your balance due.

Returning Your Ukulele
​If for any reason you choose to return your Kepasa Ukulele, please contact me within three days of receiving it. Upon my receiving the ukulele in same condition as shipped, I will refund your purchase (less shipping amount) by the same method that you used to pay me. Returning the ukulele to me by USPS Priority fully insured will be paid by you.

Your Ukulele Warranty
If adjustments are needed during the first five years of owning your Kepasa Ukulele, I am happy to provide those to you at no cost. The warranty does not include damaged or dehydrated instruments. Normal usage conditions such as fingerboard and fret wear, strumming and other contact wear on finish or wood, mechanical tuners etc. are not covered by warranty. The warranty does not cover anyone other than myself performing the work. I will pay return shipping on warranty-adjusted instruments within the continental US.

Contact Me
For the most rapid reply to any Kepasa oriented question, you can email me at Kevin@KepasaUkulele.com
You can also phone or text me at 802-249-2240
Let's talk ukulele.

Copyright © 2022 - Kepasa Ukulele - PO Box 531 - Montpelier VT 05601 - (802) 249-2240 - Kevin@KepasaUkulele.com
  • Kepasa
    • About Kepasa Ukulele
    • Head to Tail
  • Models
    • Soprano >
      • Madeira Soprano
      • Josephine Soprano
    • Concert Ukuleles >
      • Middlesex Concert
      • Hollywood Concert
      • Kevita Concert
      • Comet Concert
      • Ukebox Concert
    • Tenor Ukuleles >
      • Middlesex Tenor
      • Gypsy Rose Tenor
      • Kevita Tenor
      • Ukebox Tenor
    • Baritone Ukuleles >
      • Grande Baritone
  • Shop Pics
  • Ordering
    • How to Order
    • Policies
  • Available Now!
  • Contact